Privacy Policy

Who We Are

This Privacy Policy describes how Benefits Data LLC, which operates mybenefitsdata.org, collects, uses, discloses, and protects information through our website, claim report flow, report pages, and related services.

Our mailing address is 24A Trolley Square, Unit #4247, Wilmington, DE 19806. You can contact us about privacy matters at privacy@mybenefitsdata.org.

Scope

This policy applies to information collected on mybenefitsdata.org, including when you browse public content, complete the claim quiz, view a personalized report, request a case evaluation, or interact with our support or compliance tools.

It does not govern third-party websites, law firms, advocates, buyers, networks, or service providers that may receive information under their own privacy notices.

Information We Collect

We collect several categories of information, depending on how you use the site:

• Contact details you provide, such as your name, phone number, email address, street address, city, state, and ZIP code.
• Claim-related responses, such as your age range, work history, condition details, treatment status, denial history, benefit interest, and other information you enter into the quiz or report flow.
• Communication and consent records, including TCPA consent status, consent version, timestamps, interaction events, validation results, and submission outcomes.
• Device and usage data, such as IP address, browser type, device identifiers, pages viewed, referral URLs, timestamps, session events, and analytics data.
• Approximate location information derived from IP or other inputs, such as state or ZIP-level information used to personalize the experience.

How We Use Information

We use information for business and operational purposes, including to:

• Operate, maintain, secure, and improve the site and underlying systems.
• Generate personalized claim-report content and guide users through the funnel.
• Respond to inquiries, support requests, and compliance or legal obligations.
• Measure usage, analyze conversion performance, and prevent fraud or abuse.
• Validate contact information and maintain records of consent and outreach.
• Connect you with disability law firms, non-attorney advocates, intake partners, or other network members when you request outreach or provide contact consent.
• Send emails, calls, or text messages consistent with your submitted consent.

How We Disclose Information

We may disclose information to the following categories of recipients:

• Vendors and service providers that help us host, operate, secure, analyze, validate, or support the site and our communications.
• Disability law firms, advocates, referral partners, buyers, or other network members if you request a case review, ask to be contacted, or otherwise provide the relevant consent.
• Professional advisors, auditors, insurers, and parties involved in a merger, financing, acquisition, or asset transfer.
• Government authorities or other third parties when required by law or when reasonably necessary to protect rights, safety, or the integrity of our services.

Because this site includes lead-generation and referral functionality, some privacy laws may treat certain disclosures for partner outreach or campaign activation as a "sale," "sharing," or use for targeted advertising. You can submit an opt-out request through our Do Not Sell or Share My Personal Information page.

Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies to keep sessions working, remember progress, measure traffic, improve performance, and support attribution, fraud prevention, and compliance tools.

Your browser may let you block or delete some of these technologies, but doing so may affect site functionality or prevent parts of the claim flow from working correctly.

Data Retention

We retain information for as long as reasonably necessary to operate the business, maintain analytics, document consent, complete partner submissions, satisfy legal or contractual obligations, resolve disputes, and protect against fraud or abuse.

Retention periods vary by data type and context. For example, lead-submission and consent records may be kept longer than ordinary site analytics because of compliance and audit requirements.

Your Choices and Privacy Rights

You may opt out of marketing emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP, and you may request help by replying HELP where available.

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain disclosures or targeted advertising uses. We may need to verify your identity and may deny requests where an exemption applies.

California residents and others with similar rights may use our Do Not Sell or Share My Personal Information page to opt out of covered sale or sharing activity.

We will not discriminate against you for exercising an applicable privacy right. To submit a request, email privacy@mybenefitsdata.org with enough detail for us to review it.

Children's Privacy

This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it if appropriate.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

External Sites

Our site may link to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties, and their policies will apply when you leave our site.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the "Last updated" date above. Your continued use of the site after changes are posted means the updated policy will apply going forward.

Contact Us

Privacy questions and requests may be sent to privacy@mybenefitsdata.org.

Benefits Data LLC
24A Trolley Square
Unit #4247
Wilmington, DE 19806